General
- How is this product any different than a mini-split?
- Is Wi-Fi connectivity available for the All-Weather 120V™?
- Do I need Wi-Fi to use the All-Weather 120V heat pump unit?
- Can I buy one if I am located in Canada?
- How do I control the All-Weather 120V heat pump?
- Can I use a three-prong adaptor?
Specs
- What are the dimensions?
- What is the weight of the All-Weather 120V heat pump?
- What windows is the All-Weather 120V heat pump compatible with?
- What refrigerant does the All-Weather 120V heat pump use?
- How loud is the All-Weather 120V?
- What is the CEER and HEER of the All-Weather 120V heat pump?
Installation
- How many people are required to install the All-Weather 120V heat pump?
- What comes in the install kit bag?
- What is the weight of the All-Weather 120V heat pump?
- What are the dimensions of the All-Weather 120V heat pump?
- Can I install this through the wall?
- What should I do if the All-Weather 120V heat pump alignment is incorrect?
User Interface (UI)
- How is the All-Weather 120V heat pump controlled?
- What is the On-Unit UI?
- How do I use the On-Unit UI?
- How do I turn the All-Weather 120V heat pump ON?
- What do I do the first time I turn on the All-Weather 120V heat pump?
- How do I turn the All-Weather 120V heat pump unit OFF?
Mobile App
- Can I control my All-Weather 120V heat pump remotely?
- Can I control my All-Weather 120V heat pump when I'm not home?
- How do I keep my Gradient app up to date?
- Can I connect more than one All-Weather 120V heat pump to the app?
- How do I access the set temperature screen?
- What is the back button used for?
Maintenance & Care
- How often should I clean the All-Weather 120V heat pump's air filter?
- How do I clean the All-Weather 120V heat pump's air filter?
- Can I use tap water to clean the air filter?
- How do I remove the front perforated panel?
- How do I clean the All-Weather 120V heat pumps condensate filter?
- Is the condensate filter replaceable?